featureUncategorized
23. November 2017

How to manage diverse departments

Part 2 of 3: Key insights into the best ways to cultivate a customer-centric culture.
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featureUncategorized
23. November 2017

How to beat the challenges facing Chief Customer Officers

Part 1 of 3: Key insights into the best ways to cultivate a customer-centric culture.
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featureUncategorized
23. November 2017

How to design better timelines visually

Create easy-to-use, intuitive timelines that will help your business function better.
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CX/UXfeature
17. May 2017

Seven steps to more effective design

Take a look at how our unique approach to problem-solving and UX design can boost your business.
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CX/UXfeature
16. May 2017

Five steps to designing complex timelines

Simplify the intricate with our guide to designing beautiful, intuitive and multifunctional timelines.
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CX/UXfeature
11. May 2017

Get emotional about your design

Use the science of emotions to trigger customer responses and improve your UX design.
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CX/UXfeature
21. April 2017

Three ways to influence customer decision-making

Apply the psychology of decision-making to your design process to inspire customer loyalty and increase conversions.
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CX/UXfeature
19. April 2017

Newt’s pick of the blogs

We love to keep on top of the latest trends and developments. Here’s a selection of our favourite UX blogs.
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CX/UXfeature
24. March 2017

Turning data into knowledge

How to make sure users get heard during the design and production of digital products.
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CX/UXfeature
23. March 2017

Has artificial intelligence put a nail in the coffin for pollster

The next generation of AI taps into the data rich stream of social media posts to analyse the public’s perceptions.
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CX/UXfeature
20. March 2017

Five SEO tips to improve organic search

Having a fantastic website that is easy to use and meets your customer needs is a necessity for any business.
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CX/UXfeature
13. February 2017

Four ways memory can influence and improve design

Use the psychology of memory to create experiences that will be remembered for all the right reasons.
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CX/UXfeature
12. February 2017

Top five ways to strike a balance between digital and human interaction

We may live in a digital era, but the best customer experiences embrace the human touch.
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CX/UXfeature
24. January 2017

How to use psychology to improve your UX

This first article in our Behavioural Design Series explores four ways Cognitive Psychology can feed into your User Experience.
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CX frameworkfeatureRetail
28. November 2016

Create Customer Journey phases to improve your experience

Part 3 of 3: Customer Value Frameworks for Supermarket Retail.
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CX frameworkfeatureRetail
31. October 2016

Create a hierarchy of customer needs in 5 simple steps

Part 2 of 3: Customer Value Frameworks for Supermarket Retail.
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featureRetail
18. October 2016

How customer-driven innovation can boost your business

How customer-driven innovation can boost your business in a constantly evolving marketplace.
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featureRetail
18. October 2016

Top ten tips for defining your Customer Experience Vision Statement

Part 1 of 3: Customer Value Frameworks for Supermarket Retail.
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