25. April 2017
Discover the power of service design
Get to grips with Service Design and see how it can boost your business.
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28. June 2016
Securing buy-in. Demonstrate the value of your Customer Experience
Improving your customer service is a good thing. Here’s how to show the business benefits of a better customer experience.
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17. March 2016
Define the scope of your Customer Journey Map
Part 2 of 5: The ultimate guide to Customer Journey Mapping.
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