CX/UXfeature 19. April 2017 Newt’s pick of the blogs We love to keep on top of the latest trends and developments. Here’s a selection of our favourite UX blogs.Read More
CX/UXfeature 24. March 2017 Turning data into knowledge How to make sure users get heard during the design and production of digital products.Read More
CX/UXfeature 23. March 2017 Has artificial intelligence put a nail in the coffin for pollster The next generation of AI taps into the data rich stream of social media posts to analyse the public’s perceptions.Read More
CX/UXfeature 20. March 2017 Five SEO tips to improve organic search Having a fantastic website that is easy to use and meets your customer needs is a necessity for any business.Read More
CX/UXfeature 13. February 2017 Four ways memory can influence and improve design Use the psychology of memory to create experiences that will be remembered for all the right reasons.Read More
CX/UXfeature 12. February 2017 Top five ways to strike a balance between digital and human interaction We may live in a digital era, but the best customer experiences embrace the human touch.Read More
CX/UXfeature 24. January 2017 How to use psychology to improve your UX This first article in our Behavioural Design Series explores four ways Cognitive Psychology can feed into your User Experience.Read More
CX frameworkfeatureRetail 28. November 2016 Create Customer Journey phases to improve your experience Part 3 of 3: Customer Value Frameworks for Supermarket Retail.Read More
CX frameworkfeatureRetail 31. October 2016 Create a hierarchy of customer needs in 5 simple steps Part 2 of 3: Customer Value Frameworks for Supermarket Retail.Read More
featureRetail 18. October 2016 How customer-driven innovation can boost your business How customer-driven innovation can boost your business in a constantly evolving marketplace.Read More