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feature

CX/UXfeature
19. April 2017

Newt’s pick of the blogs

We love to keep on top of the latest trends and developments. Here’s a selection of our favourite UX blogs.
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CX/UXfeature
24. March 2017

Turning data into knowledge

How to make sure users get heard during the design and production of digital products.
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CX/UXfeature
23. March 2017

Has artificial intelligence put a nail in the coffin for pollster

The next generation of AI taps into the data rich stream of social media posts to analyse the public’s perceptions.
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CX/UXfeature
20. March 2017

Five SEO tips to improve organic search

Having a fantastic website that is easy to use and meets your customer needs is a necessity for any business.
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CX/UXfeature
13. February 2017

Four ways memory can influence and improve design

Use the psychology of memory to create experiences that will be remembered for all the right reasons.
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CX/UXfeature
12. February 2017

Top five ways to strike a balance between digital and human interaction

We may live in a digital era, but the best customer experiences embrace the human touch.
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CX/UXfeature
24. January 2017

How to use psychology to improve your UX

This first article in our Behavioural Design Series explores four ways Cognitive Psychology can feed into your User Experience.
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CX frameworkfeatureRetail
28. November 2016

Create Customer Journey phases to improve your experience

Part 3 of 3: Customer Value Frameworks for Supermarket Retail.
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CX frameworkfeatureRetail
31. October 2016

Create a hierarchy of customer needs in 5 simple steps

Part 2 of 3: Customer Value Frameworks for Supermarket Retail.
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featureRetail
18. October 2016

How customer-driven innovation can boost your business

How customer-driven innovation can boost your business in a constantly evolving marketplace.
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