Our services

We work with your customers and colleagues to find services that innovate and transform your business. So you can boost sales, build profitable growth and stand out from the crowd.

Service Design

Your customers expect consistent and high-value in-person and digital experiences. We align fragmented processes to forge joined-up experiences which drive customer sales and loyalty. 

Our Service Design approach
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User Experience Design

Turn the complex into the beautifully simple. We create beautifully intuitive, accessible digital designs that delight customers and grow your business.

Our UX Design approach

Customer Journey Mapping

Map when, where and why your customers interact with your business. We use the power of Customer Journey Mapping to uncover ways to differentiate your brand and increase sales.

How Customer Journey Mapping works

Customer Research

Bring the voice of the customer into everything you do. Use Customer Research to shorten development lifecycles and uncover critical insights that grow your sales and reduce cost.

Our Customer Research approach

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Got a project in mind?

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Drop us a line

020 3515 1030
info@newtidea.com

Visit us

4 Wellesley Terrace
London N1 7NA