Our story

It all began four years ago when three UX experts met up and began to put the world to rights.

We had built successful careers in big agencies, large consulting firms and client side. We all loved what we did. But didn’t understand why the agency and consulting worlds were so disparate. Wouldn’t it be better if clients could get the creativity of an agency and the business focus of a consultancy under one roof? 

So after lots of late night discussions, fuelled by copious amounts of coffee and invaluable nuggets of advice from potential clients, Newt was formed. We hit the ground running, with supermarket giant Tesco as our first client.

It was hard work but phenomenally rewarding. We live and breathe Service Design – which probably annoys our other halves at the dinner table. But it’s great for our clients as we’re dedicated to finding the right solutions for every unique need.

In the past four years, we’ve built a loyal client base, and a network of valued partners and associates who share our way of thinking. We have big plans for the future and are always ready to harness the power of good design to make a positive difference to people’s lives.

Alex, Phil and Amanda

Our values

Disciplined innovation

Innovation works best when there are some guardrails. There’s no point creating solutions that break budgets or don’t meet needs. True creativity is coming up with workable ideas within certain frameworks.

Good design improves lives

We believe in style and substance. Good design should enhance people’s lives by simplifying the complex, decluttering the messy and bringing beauty and focus to what’s important.

Complexity simplified

The best solutions ooze elegant simplicity. We apply grounded yet innovative design thinking to tame complexity and create brilliant, wonderfully articulated experiences.

Transparency and integrity

We don’t believe in skimping over the bad bits or dressing things up with jargon. We offer clear, critical advice. Because that will give you the best results.

Who we are

Alexander Frewin
Managing Director

Alex brings a wealth of industry experience, senior leadership and consulting expertise.

Dr. Amanda Salter
Strategy Director

Amanda is never happier than when she’s taming complex problems through good design.

Dr. Philip Bonhard
Design Director

Driven by curiosity about how people and technology interact, Phil has designed ultra-friendly tech for more than 10 years.

The Newt family

Pip Alder

Executive Assistant

Emma Flynn

UX Designer

Maria Elena Calisi

Service Designer

Goldmund Byrne

Senior Service Designer

Mike Thompson

Experience Strategist

headhsot of Robert

Roberto Christen

Digital Product Design

Clare Giltrow

UX Copywriter

Want to add your face to the team?

Be Inspired

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Got a project in mind?

Get in touch and tell us what you’re thinking.

Drop us a line

020 3515 1030

Visit us

4 Wellesley Terrace
London N1 7NA